CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
I had my 200`1 M Coupe serviced recently. Staff was very professional and thorough. Bruce Becker, 04/23/2024 |
Andersen's is my go-to car repair service for my BMW X5 Diesel. They are personable, professional and so much more reasonable in cost than any dealer. Plus, they take the time to explain what's going on and never do unnecessary work. I know I can trust them. I appreciate their approach very much. Angie Kinnaird Linn, 03/29/2024 |
Always a great experience! They take care of my car and are upfront with everything!!! Nick Goymerac, 02/28/2024 |