CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Very helpful. In and out promptly. Nice dog!! Rulon Christensen, 01/23/2023 |
These guys are great. They got me in and out urgently despite having a line of cars ahead of me. They knew I needed my vehicle to be fixed immediately and they squeezed me in. Mark Mechelse, 01/20/2023 |
Always happy with Andersen's. I've been taking my cars there for many years. Sandy Cucinella, 01/19/2023 |