CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

Professional and courteous staff Did a fantastic job with my car. I highly recommend them.

Joshua Silverman, 09/21/2024

Highly recommend Anderson’s for any service, from oil changes to turbo replacements. I worked with them after getting a diagnosis of a faulty turbo from a dealership, and they helped me hone in the problem, discovered an error on the dealership’s part, and saved me several thousands of dollars in repair costs by doing so. They replaced the entire turbo assembly in my 2012 Audi Q5 quickly and expertly, and also performed an oil change and a cabin air filter change, all done with high-quality parts. Super friendly staff, very attentive and proactive when it comes to communication. I will be coming here in the future for all of my service or tune-up needs.

Lillian Hanson, 09/16/2024

EXCELLENT SERVICE. After years of frustration with my Volvo XC90 dealership, I was referred to Anderson. They discovered my issues were covered under warranty, which the dealership had refused to honor. With Anderson's help, I was able to get the dealership to comply. I've since used Anderson for all my maintenance needs and couldn't be happier—great service, communication, and prices.

Scott Haerbig, 08/26/2024

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CODE OF ETHICS

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