CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
My husband and I were moving out of state and I had taken my car to another auto body shop to fix my door lock and driver side window. After 3 weeks they hadn’t fixed it and actually made it worse. With only one week left until we had to leave, I begged Anderson’s to help me. They went above and beyond and got my car back to me in 3 days. I love these guys! They have always done an amazing job working on my car. Their quotes are clear and easy to understand so you are never surprised by additional charges. Shaye McCarrell, 06/19/2024 |
Jim and his team went above and beyond during a stressful time for my family. Thank you Andersen’s Foreign Car Service. mitch houston, 06/14/2024 |
Have been taking my cars to Andersen’s for years. My latest experience today was just as great as always. phil gerou, 06/13/2024 |