CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Just FYI, I called this morning and they said they don't do emissions tests anymore because their tester left so their website/ Google page is slightly out of date.

, 06/11/2021

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They had great advice and referred me to a Subaru specific sister-shop of theirs because I was in a pinch with a large last minute repair needed!

, 05/23/2021

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I always feel comfortable in knowing that I have my Volvo at the right place. They do a great job and honest and trustworthy as well! I highly recommend them!

, 05/08/2021

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