CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

Went in for scheduled maintenance and an engine leak. They fixed the leak, explained what caused it and how to avoid it in the future. The service was efficient and reasonably priced. And it is a pleasure doing business with a locally owned business with friendly, knowledgeable, and helpful people.

Andrea Dezendorf, 02/26/2026

I had taken my VW to a different mechanic, I wont go in depth but it was a horrible experience. Had my vehicle back for about a week when I noticed gasoline pouring out from under my engine. Knew I couldnt take it to the same mechanic even though they offered a 2 year warranty on the parts and work. A warranty is no good when they cant do the job correct... i was in a bad spot, not really knowing what to do. Fortunately for me, I work about a mile from Andersens and had the car towed there. Jim and the staff at Andersens fixed in three days what the previous mechanic took a month and $4,000 to get wrong. Truthfully, the best mechanic experience I've had in a very long time. Highly recommend.

Jer Ray, 02/10/2026

Great family business, always helpful, timely and fair priced. Very trustworthy. The hatchback struts on my Volvo XC70 were replaced very quickly.

Anthony Crouch, 01/31/2026

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CODE OF ETHICS

Reviews

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