A few months ago, I discovered a gas leak that appeared to be around the gas tank of my 2005 E55 AMG Mercedes. I ordered this car in 2004...it's my all time favorite car. I had the car towed to Andersen's in Golden. A couple of days later I get a call from Kurt Andersen. They had inspected the car and found the leak. Before proceeding with the work, they checked for any outstanding recalls on my car and, amazingly, found an open recall campaign that had been issued on my car years ago. I had never received any notice of the recall. Kurt called Mercedes of Denver to verify that the recall was valid. To make a long story short, Mercedes covered over $2,000 in parts and labor...Andersen could have easily made the repairs and charged me, but they didn't, they took the extra step for the customer. I sum this all up in one word, INTEGRITY. A rare commodity in many businesses today. Thank you to Andersen's.
